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Terms of Service

Effective Date: April 5, 2026

These Terms of Service ("Terms") govern your use of the SolidPing website (www.solidping.io) and any hosted services (collectively, the "Service") operated by:

WEBINGENIA SARL 218 rue de Javel, 75015 Paris, France SIREN: 519 411 680 — SIRET: 519 411 680 00043

("we", "us", "our")

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of the Service​

SolidPing is an open-source distributed monitoring platform. The Service includes:

  • The SolidPing website and documentation
  • Any hosted or commercial offerings that may be made available in the future

2. Open-Source Software​

The SolidPing software is available as open source at github.com/fclairamb/solidping. Your use of the open-source software is governed solely by its license terms as specified in the repository. These Terms do not apply to your self-hosted use of the open-source software.

3. Acceptable Use​

When using the Service, you agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse engineer any hosted components of the Service (this does not restrict rights granted by the open-source license)

4. Intellectual Property​

  • The SolidPing name, logo, and branding are proprietary to WEBINGENIA
  • The open-source software is licensed under its respective license
  • Website content, documentation, and design are the property of WEBINGENIA
  • User-generated data (monitoring configurations, check results) remains yours

5. Data and Privacy​

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (EU 2016/679) and applicable French data protection law.

  • Website analytics: The website may collect anonymous usage data (page views, browser type) to improve the Service. No personal data is collected without your consent.
  • Hosted SaaS service: Our hosted SolidPing service is governed by a dedicated SaaS Privacy Policy describing what personal data is collected, how it is processed, sub-processors used, retention periods, and your rights as a user.
  • Your rights: Under the GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise these rights, contact us at the address listed in Section 12.
  • Cookies: The website may use strictly necessary cookies. Any non-essential cookies will require your prior consent.

6. Termination​

  • By you: You may stop using the Service at any time. If a hosted service with accounts is offered, you may request account deletion by contacting us.
  • By us: We may suspend or terminate your access to the Service at any time if you violate these Terms, with or without prior notice.
  • Effect of termination: Upon termination, your right to use the Service ceases. We will make reasonable efforts to allow you to export your data before deletion, unless termination is due to unlawful activity.

7. Disclaimer of Warranties​

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Monitoring results will be accurate or timely
  • The Service will meet your specific requirements

8. Limitation of Liability​

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEBINGENIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to your data
  • Any interruption or cessation of the Service
  • Any bugs, viruses, or similar issues transmitted through the Service

9. Modifications​

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We may also update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

10. Governing Law and Jurisdiction​

These Terms are governed by the laws of France. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Paris, France.

11. Severability​

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Contact​

For questions about these Terms or to exercise your data protection rights, contact us: